Set up email in the new Outlook

Three steps with pictures, then a few short questions from Outlook, and your business mailbox is in the new Outlook. It takes about two minutes. You only click where the pink marker is.

What you need

• Windows 11 with the new Outlook — it comes with Windows 11, you find it in the Start menu
• Your email address — the one we set up for you
• Your mailbox password — the one we gave you

Tip

Please read this first: The new Outlook does not fetch your email from the server itself. Microsoft fetches it and keeps a copy on its own servers. Outlook tells you so in step 3. If you would rather avoid that, use Thunderbird: there your email stays between your computer and our server.

Add your account

1. Enter your email address. On its first start Outlook asks for your email address. Type it in and click “Continue”.

   → Outlook looks up the server settings by itself. You never type a server name.

   

2. Enter your mailbox password. The heading says IMAP, which is correct. Enter the password of your mailbox and click “Continue”.

   → IMAP means your email stays on the server and looks the same on every device.

   

3. Read the notice, then “Continue”. Outlook explains here that it will sync your email with the Microsoft cloud. The new Outlook only works this way. If you agree, click “Continue”.

   → If you would rather not, click “Cancel” and use Thunderbird instead.

   

After that, Outlook asks a few more questions

Outlook asks about	Our recommendation
Ads from partner companies (only in Europe)	Reject them all
The ad layout	Choose the banner. Ads then sit in a strip above your list.
Optional diagnostic data	Choose no, then confirm
A notice about connected experiences	Read it and continue
Taking over your Windows settings	Accept

Which questions appear depends on your country and changes with new Outlook versions. If one does not show up for you, that is fine. At the end your email address appears on the left with its folders.

Caution

To protect your data, the email address is blanked out in every picture. In its place you will see your own address.

Want to remove the account again? Right-click your email address on the left, open the account settings and remove it at the very bottom of the account page.