Install the ordering app on your computer

Your ordering panel as an app of its own, sitting with your other programs, and new orders arrive straight away. Use the browser you already use. You only ever click where the pink marker is.

Before you start

• Open the link we sent you — in Chrome or Edge, on Windows, Mac, or Linux
• Have your owner password ready — your staff sign in with their PIN instead

Tip

Notifications about new orders only arrive reliably from the installed app. A normal browser tab will not keep them coming.

• Chrome — Windows, Mac and Linux, eight steps. → Part A
• Edge — Comes with Windows. Nine steps, because after installing Edge also asks where the app should go. → Part B

With Chrome

Eight steps, the same on Windows, Mac and Linux. The pictures show a Mac.

1. Switch to “Owner”. Sign-in starts on the PIN keypad your staff use. Press “Owner” at the top.

   → The keypad is replaced by a password field.

   

2. Enter your password and sign in. Type your owner password and press “Sign in”.

   → Your panel opens.

   

3. Click your name, top right. Click your name in the top right corner.

   → A small menu opens.

   

4. Press “Install app”. In the menu, press “Install app”.

   → The browser shows a small window.

   

5. Confirm with “Install”. The window shows the name of your venue. Press “Install”.

   → The app opens in a window of its own and now sits with your programs, in the Dock (Mac) or on the taskbar (Windows). That is where you open it from now on.

   

6. Open “Notifications”. In the tab bar at the top, press “Notifications”.

   

7. Switch it on. Press the “Turn notifications on” button.

   → The browser asks you right away.

   

8. Press “Allow”. The browser asks whether the site may send you notifications. Press “Allow”.

   → Done. New orders and waiter calls now reach this computer straight away, even when the panel is closed.

   

With Edge

Nine steps. The pictures show Windows 11.

1. Switch to “Owner”. Sign-in starts on the PIN keypad your staff use. Press “Owner” at the top.

   → The keypad is replaced by a password field.

   

2. Enter your password and sign in. Type your owner password and press “Sign in”.

   → Your panel opens. If Edge offers to save the password, that is up to you. It makes no difference to the app.

   

3. Click your name, top right. Click your name in the top right corner.

   → A small menu opens.

   

4. Press “Install app”. In the menu, press “Install app”.

   → Edge shows a small window.

   

5. Confirm with “Install”. The window shows the name of your venue with tools.mirateq.com below it. Press “Install”.

   → The app opens in a window of its own, and Edge shows one more small window inside it.

   

6. Press “Allow”. Edge asks where the app should go. Pin to taskbar and Pin to Start are already ticked, which is what you want. Press “Allow”.

   → The app now sits on the taskbar and in the Start menu. That is where you open it from now on.

   

7. Open “Notifications”. In the tab bar at the top, press “Notifications”.

   

8. Switch it on. Press the “Turn notifications on” button.

   → Edge asks you right away.

   

9. Press “Allow”. Top right, Edge asks whether tools.mirateq.com may show notifications. Press “Allow”.

   → Done. New orders and waiter calls now reach this computer straight away, even when the panel is closed.

   

Caution

Do this on every device that should ring: notifications belong to the device, not to your account. And send yourself a test notification once, it is the only way to be sure everything arrives.

That’s it.