Notifications on Your Phone

New orders and waiter calls reach the right person, even with the panel closed

Open the Notifications tab. Every role has it, because everyone needs to hear something different.

New orders and waiter calls arrive as a notification on this device, even when the panel is closed.

This matters most in a venue where nobody is standing in front of a screen: a small kitchen, a terrace, a shop where you are the only person working.

12.1 Switching it on

You switch notifications on per device. Every phone, every tablet, every till is switched on separately, where it stands, and then belongs to the account it was switched on with.

1. Sign in on the device that should ring
2. Open Notifications
3. Press “Turn notifications on”
4. Choose Allow when the browser asks

The card then reads “On for this device”, with the list “Devices getting notifications” below it (12.4).

iPhone and iPad: install the app first

On iPhone and iPad this only works in the installed app (iOS 16.4 or later). Tap your name at the top right, then “Install app”, and follow the steps. Then open the panel from the new icon and switch it on there. Apple does not allow notifications from a browser tab.

The guide with pictures: Put the ordering app on your iPhone, for iPad Put the ordering app on your iPad.

12.2 What arrives on this device

The card “What arrives on this device” tells each person what they will get, based on their role:

Role	Receives
Owner / Manager	Everything: new orders, food ready, waiter calls
Kitchen	New orders
Service	Food ready and waiter calls
Cashier	Nothing automatic, test notifications only

The notifications themselves are short and say what to do:

Notification	Text
New order	“Table 7, 3 items”
Waiter called	“Table 7 needs help”
Order ready	“Table 7, ready to serve”

This is why roles are worth setting properly

A cook whose phone buzzes for every waiter call stops looking at it. Give each person their real role (Chapter 9) and each device only rings for things that person can act on.

12.3 Testing, and what to do when nothing arrives

Press “Send a test notification”. The device shows “Notifications are working.” within a few seconds. Do this once per device, right after switching on.

What the card says	What to do
“Off for this device”	Press “Turn notifications on”
“Connection expired, nothing arrives any more”	Press “Reconnect”
“The browser refused permission.”	Allow notifications for this site in the browser settings, then switch on again
“This browser cannot show notifications.”	An old browser, or an iPhone where the panel still runs in a browser tab instead of as an app (see 12.1)
“Notifications are not set up on this server.”	Contact miraTEQ

Notifications are an addition, not a replacement

The kitchen screen with its sound stays the most reliable way to catch an order, as long as the device is on and plugged in. Notifications are for the people who are not standing in front of it.

12.4 Devices getting notifications

Below the buttons is the list “Devices getting notifications”: every device that gets notifications for your account, with device, browser and the day it was switched on, for example “iPhone · Safari, since 10/1/2026”. The device you are using right now is marked “This device”. Everyone sees only their own devices, so the kitchen does not see the cashier’s.

Button	What happens
“Remove”	That one device gets no more notifications. If someone opens Notifications there, it reads “Connection expired, nothing arrives any more”.
“Remove all others”	Only this device keeps getting notifications.

Check here after a new password

A new password signs your other devices out (Chapter 9.4), but their notifications keep coming. If you don’t recognise a device in the list, perhaps because someone else used to know your password, remove it. If other devices still get notifications after the change, the panel tells you how many right away.