Signing In, Roles & Staff Accounts

Who signs in how, what each role sees, and how you manage staff

9.1 Two ways to sign in

The sign-in screen has two tabs:

Tab	Who uses it	What you type
PIN	Everyone on the floor: kitchen, service, cashier, manager	A 4 to 8 digit PIN
Owner	You	Your password

A PIN is fast enough to type on a wet kitchen tablet and short enough to remember, and each person has their own. Nobody needs to know your password.

9.2 What each role sees

The panel only shows the tabs a role actually needs. Everything else is not just hidden, it is out of reach.

Role	Tabs
Owner	Everything: Kitchen · Pre-orders · Service · Cashier · Menu · Tables · QR code · History · Analytics · Staff · Appearance · Notifications · Trash · Audit log
Manager	The same, except Staff and the Audit log
Kitchen	Kitchen · Notifications
Service	Kitchen · Pre-orders · Service · Notifications
Cashier	Cashier · History · Notifications

If your venue is on the Lite tier

Without online ordering there are no live order screens. The panel then shows Menu · QR code · Appearance · Trash · Audit log only, whichever role signs in.

9.3 Adding a member of staff

Open the Staff tab (owner only) and press + Add:

Field	Notes
Name	Shown in the panel and in the Audit log
Role	Kitchen, Service, Cashier, or Manager
PIN	4 to 8 digits. This is their login

Existing staff can be edited or deleted. Deleting asks first: “Delete [name]? Their login will stop working.”

Someone who is only away for a while, say a seasonal helper, does not need deleting. Open their account with Edit and untick “Active”. Their login is then off, they stay in the list marked “Inactive”. Tick it again and they are back, with the same PIN.

Inactive, deleting and a new PIN take effect at once, also on a device where the person is signed in right now: it shows the sign-in again within 10 seconds. The Audit log records this as “Refused · Access”, with name and reason in the detail, for example “Anna · inactive”. A new role applies at once too, the matching tabs appear after the panel reloads.

Each of these steps shows in the Audit log (Chapter 13.2): “Account created”, “Account changed” and “Account deleted”, with the name and what changed. A new PIN only appears as a note, never the digits themselves.

When someone leaves

Set their account to Inactive or delete it on the same day. They are signed out at once and get no more notifications on their phone. A new PIN alone signs them out, but their phone keeps getting the notifications of their role. And never write the PINs on a note by the till, that defeats the point of having one per person.

9.4 Your own password

The owner changes their password in the account area:

• The new password must be at least 15 characters (a shorter one you already have keeps working until you change it)
• A passphrase (three or four ordinary words) is safer than a short complicated one
• It survives every system update
• Afterwards your other devices are signed out, the device you change it on stays signed in
• The Audit log records the change as “Password changed”, never the password itself

Notifications on the phone do not depend on being signed in. A signed-out device keeps getting them until you remove it. If there are such devices, the panel says how many after the change. You remove them under Notifications (Chapter 12.4).

9.5 The top bar

Element	What it does
Auto-refresh	The panel reloads by itself every 10 seconds, so an order screen is never stale
Appearance	Switch the panel between light and dark. Dark is easier on a kitchen screen at night
Sign out	Ends the session on this device

The browser tab itself shows the number of open orders, for example “(3) Kitchen, miraMENU”, so you can see it from another tab.